About these terms
These terms apply to your use of the Fixby website at fixby.com.au. The site is run by Fixby Pty Ltd (ABN 50 640 895 129). By using the site, you agree to these terms.
The Fixby app will have its own Terms of Service covering bookings, payments and tradie jobs. You’ll be able to read them before you sign up.
Early access
Joining our early-access or tradie lists is free and doesn’t create a contract or guarantee a place, a launch date or a particular feature. Launch timing, locations and features may change.
Information on this site
We work to keep the site accurate, but it’s general information about Fixby, not professional advice. Examples of prices, times and screens are illustrative.
Any home-repair information on this site is general guidance only. Don’t attempt work that needs a licensed tradie, such as electrical wiring or gas work. If there’s smoke, sparks, a gas smell or flooding, leave the area if it’s unsafe and call 000. See AI advice and safety.
Using the site
Please don’t misuse the site, for example by trying to break its security, overload it, submit false details, or use it for anything unlawful.
Our content
The Fixby name, logo, designs, text and images on this site belong to Fixby Pty Ltd or are used with permission. You’re welcome to share links to the site, but please don’t copy or reuse our content without asking.
Links to other sites
We may link to other websites. We’re not responsible for their content or how they handle your information.
Liability
Nothing in these terms excludes, restricts or changes your rights under the Australian Consumer Law or any other law that can’t be excluded.
Otherwise, to the extent the law allows, we provide the site “as is” and we’re not liable for any loss arising from your use of it or from relying on its general information.
Governing law
These terms are governed by the laws of Victoria, Australia.
Changes and contact
We may update these terms from time to time. The date at the top shows when they were last updated. Questions? Email hello@fixby.com.au.